VoIP Telephones
Business calls that run over your connection.
Hosted telephony from Layer 3 — extensions for your team, sensible call handling for your customers, and telephone options matched to how each person actually works.
Handsets, numbers and call rates are confirmed on quote. We do not publish figures we cannot hold.
Hermes — the message carried
How it works
SIP and hosted telephony, explained plainly
Instead of a physical phone system in a cupboard, your voice service is hosted and delivered over your Internet connection.
Hosted, not on-site
The phone system runs in a hosted environment, so there is no ageing box on-site to maintain or replace.
SIP delivery
Calls are carried over your Layer 3 connection using SIP, alongside the rest of your business traffic.
Numbers stay yours
Existing business numbers are discussed during the enquiry — porting is handled as part of the move where it is possible.
Extensions and call handling
Set up around how your business answers
The value is rarely the handset. It is what happens between a customer dialling and the right person picking up.
- Extensions per person, department or site
- Ring groups so a call reaches the whole team, not one desk
- Call routing by time of day and after hours
- Voicemail and greetings configured with you
- Transfers, hold and internal calling between sites
- Changes handled by the Layer 3 helpdesk
Desk, cordless or softphone
We match the device to the role rather than pushing one model at everyone: a desk phone for reception, a cordless handset for staff who move around a site, and a softphone on a laptop or mobile for people who work away from a desk. Specific models are confirmed on quote.
Tell us how many people need to answer
Number of extensions, how calls should reach your team, and whether existing numbers must come across — that is enough for us to quote.