Remote technical support for everyday IT problems — software, email, printers, connectivity and configuration — handled by Layer 3 without a truck roll.
Request a Quote
Remote support booked as issues come up, billed per incident.
Get a quoteRequest a Quote
Remote support included as part of an ongoing managed care package.
See Business IT CarePRICE PLACEHOLDER — pricing is confirmed against your requirements and is not yet published in WooCommerce. Support scope is not unlimited unless explicitly stated in your package.
A stuck printer, a misconfigured email account or a slow PC rarely justifies a site visit, but it still stops work. Remote IT Support fixes what can be fixed remotely, quickly, without waiting for someone to arrive.
Issues are looked at directly, not described over the phone.
Windows, email, printers, connectivity and software configuration.
Most issues are resolved without waiting for an on-site visit.
One provider for the line and the technology using it.
Tell us what is happening and on which device.
A technician connects remotely to see the problem directly.
The issue is resolved and confirmed working before we close it out.
A place to call when something on a PC or account stops working.
Support that reaches a home office as easily as a branch office.
Support when needed, without a full-time IT hire.
Scope depends on the package — ad-hoc support is billed per incident, while Business IT Care includes ongoing support as described in that package.
Most software, email, printer and configuration issues. Hardware failures may still need an on-site visit.
Pricing depends on whether support is ad-hoc or part of an ongoing package, and is confirmed on request.
Tell us what is happening and we will get someone looking at it.
